Carlson Wagonlit Travel

Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management. We serve companies of all sizes, as well as government institutions and non-governmental organizations.

By leveraging the expertise of our employees and leading-edge technology, we help clients derive the greatest value from their travel program in terms of savings, service, security and sustainability. We are committed to providing best-in-class service and assistance to travelers.

Our services and solutions comprise four lines of business:

Traveler and Transaction Services
By working closely with clients, CWT helps define service requirements, ensures access to relevant content with competitive fares and rates, drives online adoption and automation, delivers high-touch services where needed, and defines and implements the service configuration that will best meet these objectives.

Program Optimization
We have a variety of products and services – from customizable dashboards that monitor key performance metrics to web-based global reporting tools – that help clients optimize their travel programs and achieve cost savings. CWT assesses clients’ travel programs to identify successful practices and opportunities for continuous improvement, and provides benchmarking against best-in-class practices.

Safety & Security
We provide a range of products and services to inform companies of potential travel risks, and help locate and assist travelers in a crisis. Clients can leverage the destination intelligence, travel alerts and incident reporting we provide to keep their travelers informed of potential and actual risks before, during and after a business trip. CWT offers standard services for all clients, as well as an enhanced offering for those clients with sophisticated safety and security needs.

Meetings & Events
We offer best-in-class services to create and organize meetings and events while helping companies control and optimize related expenditures. With a global footprint and local expertise, CWT responds to clients’ strategic objectives while satisfying the local operational needs. We offer a large scope of services adapted to each size and type of event in any industry sector.